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Australia National Dementia Helpline

Description

The National Dementia Helpline is an Australia-wide telephone information and support service for people with dementia, their carers, families and friends. Health professionals and service providers, community organisations and people concerned about memory loss can also contact the helpline.

Services provided

  • Confidential counselling and support for people with dementia and their carers, families and friends
  • Information and advice
  • Up-to-date written material about dementia
  • Referral to advocacy services
  • Information about Dementia Australia
  • Information about other relevant services

Eligibility

Available to:

  • people with dementia, their carers, families and friends
  • people concerned about memory loss
  • students
  • healthcare professionals
  • service providers
  • community organisations

How to access

Call 1800 100 500

Visit https://www.dementia.org.au/helpline

Email [email protected]

The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

Costs

The National Dementia Helpline is a free service.

Website

Dementia Australia

Tip

  • The National Dementia Helpline is staffed by trained, experienced professionals.

Important

  • Counselling and support services are private and confidential.

Complaints

Comments

  • littleme
    littleme Member Posts: 70
    Legacy Membership 10 Comments 5 Care Reactions 5 Likes
    Member

    I can highly recommend this service. Solved some problems, but also just listened to my woes.

    Barbara

Commonly Used Abbreviations


DH = Dear Husband
DW= Dear Wife, Darling Wife
LO = Loved One
ES = Early Stage
EO = Early Onset
FTD = Frontotemporal Dementia
VD = Vascular Dementia
MC = Memory Care
AL = Assisted Living
POA = Power of Attorney
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