Account Assistance

Hello all, The ALZConnected team wanted to let you know that we very much appreciate the constructive feedback we've read since the new platform's launch. We're listening and doing what we can to make this platform as positive an experience as possible. As such, we have created this Q&A thread to answer questions and…

Please note, previously registered ALZConnected members will be required to reset their password before logging into the new website for the first time. From the home page select “Sign In” Select the blue “Forgot?” password hyperlink Enter the email address you used to register for ALZConnected, complete the security check…

Hi, Please find the updated guidelines below. Thank you for being an essential part of our community. Kind regards, Alzheimer's Association Moderation Team

How do I handle my sister's denial of having cognitive memory issues? She loses keys, jewelry,purse, glasses and paperwork daily. Even yells doctor she is doing fine.

Please follow these instructions to register for a new ALZConnected account: Visit alz.org/alzconnected From the home page select the “Register” button in the upper right corner Complete registration fields. All fields marked with an asterisk are required Please note, usernames/screen names can only contain upper and…

To make changes to your account privacy settings, please follow these instructions: Make sure you are logged into ALZConnected community at alz.org/alzconnected Select the image of your avatar in upper right corner Select “Account & Privacy Settings” Select the “Account and Privacy” blue hyperlink To make your profile…

Reset password before logging in If you need to reset your password before logging into ALZConnected site, please follow these instructions: From the home page select “Sign In” Select the blue “Forgot?” password hyperlink Enter the email address you used to register for ALZConnected, complete the security check by…

To update your profile including your profile picture, screen name, story and other personal information, please follow these instructions: Make sure you are logged into ALZConnected community at alz.org/alzconnected Select the image of your avatar in upper right corner Select “Account & Privacy Settings” You will see…