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Freezing Credit with Experian

Does anyone have a guide or experience with freezing credit for Spouse with AD with Experian? I have checked their site, called their number, but can't find specific instructions for protected consumers. Number is automated, chat doesn't have any information for incapacitation. AI generated answer says to follow Experian's instructions, but I can find any. Argh! Thanks in advance.

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Commonly Used Abbreviations


DH = Dear Husband
DW= Dear Wife, Darling Wife
LO = Loved One
ES = Early Stage
EO = Early Onset
FTD = Frontotemporal Dementia
VD = Vascular Dementia
MC = Memory Care
AL = Assisted Living
POA = Power of Attorney
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