iPhone "Assistive Access" - Enables simple phone use!
Hi Friends,
My DW and I are normally home or shopping together, so I wasn’t concerned when using her iPhone became too complicated and she stopped using it. However, I’d like to sometimes visit the gym or have coffee with a friend, but I'm concerned she couldn’t contact me if I was away.
I came across the “Assistive Access” feature on the iPhone and am pleased to have it working. She now has a very easy way to contact me and other key family members, so I wanted to share my experience and lessons learned setting this up.
Assisted Access is built into the iPhone and allows you to customize the home screen to only show the app(s) you allow. In my case, I only want her to be able to talk with key family members, so I only enabled the phone ap. (You can add any other apps you desire, such as text, email, news, etc…),
Her phone is now always on with the display showing only a green picture of a phone with the word Call next to it. When she pushes Call, she gets a short list of names with me and a few key family members. When she selects a name, a big green Call button appears that she pushes to place a call. After the calls connects, she gets a “Turn Speaker On” button, which she can use to turn on the speaker phone feature. (I can also leave the phone with my name selected already selected, so the screen shows my name with a big green Call button below. She just pushes that one button and it calls me…Simple!)
I configured her phone to only place or receive calls from her "favorites" contacts. I added me and some key family members to her favorite list , so all other callers and/or spammers are blocked. She can only communicate with specific people I’ve defined as favorites.
I encourage you to google “iPhone Assistive Access” and watch some YouTube videos to see how it works and how to configure it. You can find this feature on the iPhone by selecting Settings, Accessibility, and scroll to the bottom for Accessibility Access. The feature is free, doesn’t require any monthly subscription, and is built into the iPhone.
After you configure the “Assistive Access” options, you return to Settings/Accessibility/Assistive Access and select “start Assistive Access” to turn on this feature. The phone takes about 10 seconds to get into this mode and then behaves as described.
On our iPhoneSE, we get out of the Assistive Access mode by pushing the home screen 3 times and then entering the password. This reverts the phone to normal iPhone mode, where you see all the apps and can change settings or configurations. After you make any needed adjustments, you then re-enter the Assistive Access mode for simple restricted operation.
Our phone previously required a finger or passcode to wake up, which I wanted to delete. I initially had trouble disabling the iPhone passcode, but then learned all stored finger prints must FIRST be deleted before the phone allows you to “delete passcode” in setup. Once that is done and you configure it to never go to sleep, no passcode or finger is required and it constantly stays on the home screen. (I recommend you eliminate saved fingers and disable the passcodes before configuring the Accessibility Access mode).
Since the screen is always on, the battery doesn't last too long, so I just keep it plugged in. I might get a wireless charging stand for ~$18 on Amazon, which will keep it charged up without plugging in a wire.
I turned on “announce calls” in the Assistive Access setup, so the phone will announce the person calling while the phone is ringing. She knows who is calling and then sees the name and just pushes an "answer" button to connect.
This feature provides peace of mind knowing she can call me or I can call her if we’re apart. Very easy to use and no extra costs.
Sorry for the detailed post, but I wanted to share my experience and hope this might help others.
Comments
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Thank you for the info, I appreciate the details! I have some restrictions on my husband’s iPhone set up, but the assistive access will soon become a necessity for him. Thankfully he’s forgotten how to use most features on his phone. Thanks again!
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Excellent and timely post - Thank you!!
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Thank you for this information! My DH has a lot of problems using the phone so this will definitely help.
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Great Post thank you.
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Thanks for this detailed info. Very helpful.
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Will this still run the emergency alert feature (forget the exact name of it) so her linked watch can still input data to her phone and share with me?
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Thanks…you explained this very well. I am not very techie and this is very helpful.
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Hi AlekoW,
I'm not sure about an emergency alert or linking it to an Apple Watch, but you might google information about using those with Assistive Access.
I just needed a very simple method for her to contact me, so I normally select my name and leave the phone plugged in on the counter. The phone then displays my name with a big green CALL button on the Home Screen, so she just pushes one button and it calls me. Extremely simple and the peace of mind I needed.
I'm glad others found this helpful…
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Thank you for sharing I am currently going through this with my DH he forgets how to use his phone and has activated apps that have no use for him like telling him how far he has travel in feet (even when we are in the car) I want to prevent him from being scammed but still have access to family members
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Thank you Alan4her for this great information.
I was just fiddling with my LO's iphone a couple of days ago - removing unnecessary apps that just confuse her and thinking I need to remove the requirement for a passcode as it just complicates things. I have never delved into the Assistive functions before but what you describe will be ideal for her once I set it up.
I have a real need to limit her use of the phone. As her dementia grew she had taken to calling people on her "favorites list" in the middle of the night. Friends are good friends, but they got real tired of that real fast as you might imagine - so I pared her Favorites list down to myself and her two sisters. She had a stroke 3 months ago and we had to take her phone away from her entirely in Rehab as she was getting delirious at night, accessing her Contacts and calling up family members with paranoid rantings. Now that she is home all that is in the past - but now she has great difficulty managing the iPhone at all and it frustrates her and she is constantly handing me her phone and telling me to "look at it" and to help her with her texts.
So your suggestions are spot on for where we are at and I appreciate learning all this from your experience. Thank you!
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Commonly Used Abbreviations
DH = Dear Husband
DW= Dear Wife, Darling Wife
LO = Loved One
ES = Early Stage
EO = Early Onset
FTD = Frontotemporal Dementia
VD = Vascular Dementia
MC = Memory Care
AL = Assisted Living
POA = Power of Attorney
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