Have any questions about how to use the community? Check out the Help Discussion.

As POA how do we protect loved one from large purchases they don't understand

dbeswe01
dbeswe01 Member Posts: 4
First Comment
Member

My dad has Alzheimer's & can no longer drive. He wound up purchasing a car that he cannot drive when we were navigating his illness last year. (Note: Due to his 3-5 min memory the attorney general is currently investigating that purchase). He forgets that he cannot drive and has made his way to another dealership and nearly purchased another car, fortunately we were able to track him and stop the purchase. The dealership was very reluctant to stop the sale stating even though he cannot drive he could still purchase a car. Luckily his physician was able to quickly send me documentation with his diagnosis to share with the dealership so the sale was stopped. He and I did freeze his credit with the 3 companies last year but per the dealer only one is frozen now. Is there anything I can do to stop large credit purchases as his POA that cannot be undone with the assistance of a salesman?

Comments

  • Quilting brings calm
    Quilting brings calm Member Posts: 3,205
    1,000 Insightfuls Reactions 1,000 Likes 2500 Comments Fifth Anniversary
    Member
    edited May 5

    Sounds like you need to remove his access to checking, savings, debit and credit cards. Along with re-freezing whichever credit reporting agency that’s not frozen. If he really needs to be able to make small purchase then you give him a debit card that is severely restricted as to the amount that can be charged against it or you give him a prepaid debit card.

    How did he get to the dealership if he’s not driving? Stop his access to the car.

  • H1235
    H1235 Member Posts: 1,991
    1,000 Insightfuls Reactions 500 Likes 1000 Comments 250 Care Reactions
    Member

    Welcome. Sounds like you need to freeze his credit again. I agree that his access to finances needs to be limited. Scammers are also a big worry at this stage. I am also wondering how he got to this car dealership to make the purchase. If he is still driving take the car completely away. His judgment can not be trusted. If he is calling an Uber or something, taking credit cards away should help. Does he live alone? If he thinks he can still drive, he may also think he is perfectly capable of running a chainsaw, climbing a ladder to make home repairs, using the ban saw… You said “he and I did freeze his credit”. I’m glad he went along and was willing to do that. Most people with dementia have anosognosia and are not aware of their symptoms or limitations. There is no way my mom would have understood or gone along with freezing her credit. In my experience the time from diagnosis to needing 24/7 care is a very small window. It’s not that a pwd in the early stages can’t care for themselves (make themselves a sandwich, shower, even do some light housework) it’s that they don’t understand their limitations and run the risk of putting themselves in danger if not monitored.


    https://www.creditkarma.com/credit/i/how-to-freeze-credit

  • psg712
    psg712 Member Posts: 743
    250 Care Reactions 250 Likes 500 Comments 100 Insightfuls Reactions
    Member

    If you have POA, you need to disable his access to any funds or credit. Take the cards, change the passwords, ask the bank to flag his accounts - see if they will put up an alert that stops transactions over a certain limit unless they confirm with you. Tell them you are worried about his vulnerability to scams. You may need to do the same with investments. And yes, get rid of the car.

  • dbeswe01
    dbeswe01 Member Posts: 4
    First Comment
    Member

    Thank you - He has been locked out of all but one small account since I took over managing his bills. Thought I had the credit side taken care of, really not sure how that was undone without someone assisting him.

  • dbeswe01
    dbeswe01 Member Posts: 4
    First Comment
    Member

    We started with an independent senior living facility once he was diagnosed. No stove in apartments and all meals are provided and additional assistance is brought in ala-cart. He does not drive but does walk and rides a bike, he has not yet been to the point of getting lost as he grew up in the area we placed him in. He does understand he's having trouble and has been way more cooperative than expected with the transition to independent living. I'm doing my best to not remove all of his freedom as he will not do well when we get to that point. Unfortunately forgetting he can't drive and thoughts that he needs a car has been a struggle.

  • pjasso
    pjasso Member Posts: 57
    10 Comments 5 Likes 5 Care Reactions
    Member

    It sounds like your dad has a lot more "freedom" than my mom. I moved her into AL, 1/2 mile from me three years ago. She is mild/mod Alz. The year prior to me moving her, she had bought herself 5 brand new beds (mattresses), and for whatever reason, she didn't like them and gave them away and bought another— 5 in one year! Spending money is my mom's #1 danger. As her POA, I slowly but surely just took all of her credit cards and check book. Her financial advisor set her up with a DEBIT CARD with a $100 limit. She hasn't ever used it. I don't think she knows how or doesn't recognize it as hers. I don't know. She has a "teen" Amazon account which allows her to shop and put things in her cart, but she can't buy. It has not payment method and notifies me when something is in her cart and she pushes "buy". I then buy them on my account if it is appropriate.

    She thinks she is a millionaire (she is not) and she will argue with me about needing things. I'm the custodian of her money. Her care is expensive and I need her money to last for the long haul.

    I found the Wells Fargo advisor was helpful to me in setting up her accounts in both of our names. Starting tomorrow, however, I am becoming the only trustee to her funds as she was getting dangerously close to problems, calling her financial advisor asking for large sums of money. Legally she would have to send her the money as my mom is her client. She suggested I get her trust changed so I was the only trustee. My mom won't know this. It is the only way to protect her money from herself.

  • April23
    April23 Member Posts: 129
    100 Comments 25 Insightfuls Reactions 25 Likes First Anniversary
    Member
    edited May 7

    You’ve been given good advice already. I’ll just add that there are many in my in-person Alz support group with horror stories of near to total financial ruin by the PWD. The threat is real and like many say here, our LO’s safety always has to come before their happiness. It’s unfortunate but necessary,

  • notequipped
    notequipped Member Posts: 48
    10 Comments 5 Care Reactions 5 Insightfuls Reactions 5 Likes
    Member

    This is interesting and enlightening. I have not ‘asked’ my Mom about anything that I have done so far. I have frozen her credit and consolidated several accounts after she added me to the accounts. I do not yet have POA. I would let her live at home with aides if I was able to lock down her accounts. She doesn’t want to be here and I’m not thrilled with it either. She has already temporarily lost a pretty good chunk of money - she had no idea what happened to it, was adamant that she didn’t sign to withdraw it despite the bank telling her it was her signature, etc. The bank was able to see that she put it in a different account. Given the number of accounts and the number of banks, I’m afraid that she would convince someone to take her to a bank and move money to who knows where or worse. Do you have to have POA to set up a trust and be the only trustee? I have finally been able to speak with a CELA this morning. After contacting several, I finally found one that may be able to get me on the schedule before the end of the month once I submit preliminary paperwork and the consultation fee. Sorting out legal assistance, finances, dr appts, etc is a full time job. 😞

  • lisn2cats
    lisn2cats Member Posts: 72
    25 Likes 25 Care Reactions 10 Comments First Anniversary
    Member

    While mom has never tried to make a purchase that large (wow!), I did put limits on her bank accounts and credit cards (we changed all of her accounts so I am a joint owner). Nowadays she doesn't use either very much except on the rare occasion her friend (or I) take her out and she wants to treat everyone to coffee/tea and dessert. A car! Whoa!

  • H1235
    H1235 Member Posts: 1,991
    1,000 Insightfuls Reactions 500 Likes 1000 Comments 250 Care Reactions
    Member

    If she is reluctant about signing the DPOA you might present it as just something that should be done because she is getting older. My mom was also reassured by the fact that it did not take any of her rights away, only gave me rights. Unfortunately once I had the dpoa I had to take assess to money away or there would have been problems. She is pretty dependent on me, doesn’t know the phone number for the bank and can’t drive so it wasn’t too hard. Other than her anger and guilt.

  • pjasso
    pjasso Member Posts: 57
    10 Comments 5 Likes 5 Care Reactions
    Member

    That sounds really hard and scary! I hope you can get something in place first to protect her.
    I got really lucky, about 4 years ago when my mom was first diagnosed with MCI and was still living on her own, my brother was able to convince her she needed to make the two of us POA for her protection. She agreed, we met with a lawyer and her drew it up. My brother is not involved at all and doesn't live near us. If I had that to do again, I would suggest an "or" and not an "and", meaning, "Joan Smith or John Smith", because I had to get my brother's signature on a few things it was a pain. If we put "or" it would have been easier- just like a title on a car!

    So the POA gave me lots of benefits to take care of her finances etc.

    The trust was a different story. I just TODAY signed and notarized papers to put me in charge of the trust. I had to get 2 doctor's notes which stated she didn't have the capacity . . . that was easy. The lawyer then drew up papers, and I just got them in the mail today. When it is all taken care of, my mom can call her financial advisor all she wants and ask for all kinds of money, but her advisor won't do it, unless I ask for it. I'm on good terms with her advisor, who is very understanding, and I'm sure she will instruct her staff to screen my mom's calls, or answer with "we will get back to you" etc. or whatever. My mom will not know.

    So, my advice is to get your POA done ASAP. If there is a trust, that is a different matter and your lawyer will need to advise you on it. It depends on the wording on the trust. My mom's stated it would need 2 doctors notes . . .

    Good luck!

  • Emily 123
    Emily 123 Member Posts: 934
    Fifth Anniversary 250 Likes 500 Comments 100 Insightfuls Reactions
    Member

    Trusts are great. They can be set up to feed a checking account with the person's monthly cost-of-living expenses. Rent and incidentals come out of the checking account, with filters set to alert for approval of any larger purchases. Even if someone hacks the checking account they can't get back to the trust, limiting losses.

  • CaliforniaGirl-1
    CaliforniaGirl-1 Member Posts: 169
    Third Anniversary 100 Comments 25 Insightfuls Reactions 25 Care Reactions
    Member
    edited May 16

    This. We spent months and months on the phone with bank fraud departments (canceling cards, getting new account numbers, getting transactions reversed, documenting, documenting, documenting) and various companies trying to undue purchases and contracts and cancel transactions because my LO would buy/sign/order/ engage with scammers who called and call the numbers from the ads on TV. My LO kept saying, "I didn't sign anything", "I didn't give them any information." But of course she did and didn't remember. It was exhausting and since the scammers knew she was a vulnerable person attempts went on for years. We were discovering things that were paid multiple times and other things that were never paid.

    Most reputable companies and even some borderline were open to the appeal that they were not the type of company that wanted to be known for taking advantage of an elderly person and I know they would do the right thing and I was the PoA. But in some cases we were stuck with year long contracts for services that were not needed,

    What eventually worked was:

    1- Getting all the check books, bank information, financial correspondence and credit cards out of the house and my LO's hands.

    2- Changing the address on all bills and financial correspondence possible to my house.- Setting up on line access and alerts
    3-Freezing credit so no one could open a new account
    4-Buying a call screener so only approved numbers could call through. Going through the list and blocking numbers

    5. Changing all monthly bills, tax statements and everything possible to online only so no correspondence or bills went to the house and then paying them online.
    6- Setting up a monthly meeting to review the bills I paid and was going to pay with my LO so they felt like they were still in the loop.

    Of course this did not stop my LO from taking about calling the banks she remembered she had accounts on but since she did not have any correspondence to refer to it pretty much slowed it down.

  • Victoriaredux
    Victoriaredux Member Posts: 200
    250 Insightfuls Reactions 100 Likes 100 Comments 25 Care Reactions
    Member

    Yes having the PWD as the trustor-owner of assets and then a trustee to manage them is excellent-don't forget to have a back-up trustee named . If no family members logical or available the elder law attorney can usually recommend professional fiduciary/conservators . Not inexpensive but if no backup then it goes to court and one is named anyway- may as well select up front to avoid a lengthy time gap and hopefully better quality .

Commonly Used Abbreviations


DH = Dear Husband
DW= Dear Wife, Darling Wife
LO = Loved One
ES = Early Stage
EO = Early Onset
FTD = Frontotemporal Dementia
VD = Vascular Dementia
MC = Memory Care
AL = Assisted Living
POA = Power of Attorney
Read more