We were turned down for memory care for my DH at the CRRC where we live

I have heard that facilities have done this but you should be reimbursed and assisted with transfer elsewhere

lawyer-up

So sorry, Peg. As others have already advised, review contract with attorney for sure. When I was researching placement options, the CCRC sounded great initially. But the more I dug into it, the more I noticed loopholes, especially the hefty upfront commitment or community fee or whatever they called it—amount was enough to buy a house. Plus, moving into the higher care memory section was not a guarantee but based on availability. So I dropped this option. Good luck and hope you'll get an optimal resolution!

Hi @Palmetto Peg

I'd speak with an attorney about this. Every state is different, but most have some kind of consumer fraud department within the office of the Attorney General. So, even if you don't go through formal litigation, you might be able to have the consumer fraud department at the AG's office look into this for you, and you might get relief from them. I'm sure the CCRC will not be amused by an inquiry by the state AG.

I don't know anything about CCRCs, so I looked at how one files a complaint against them. This link is to a law firm in New Jersey, but the large paragraph in the middle describes a case (different than yours, but similar in that the plaintiffs were trying to get part of their entrance fee back).

You stated that you were told that the fee would guarantee your DH's care, and now you're being told that no, it won't (which may, or may not be a "material omission".) If your state has a similar consumer fraud statute, your case may be covered by it. An attorney in your state will be able to give you the details.

No kidding - this disease is the worst. As if we don't have enough on our plates, we get forced into having to assert our rights.

I agree with the advice to consult an attorney. Your experience makes me wonder about these new senior developments that are popping up all over. I recently attended an info meeting by a multi level care facility that is adding a large independent living campus for folks who are over 55. To move there we would have had to hand over a good sized chunk of up front money, plus pay monthly rent. They said that if we ever had to move out of independent living to one of their higher level care offerings, or decided to leave their organization entirely, we would get 90% of our up front money refunded. But the catch for me was that the refund happened only if we BOTH left independent living. If DH needed one of their higher levels of care, (regular or high acuity assisted living, memory care, or skilled nursing) but I wanted to stay on the independent campus, there would have been no refund. And at that point, on top of the money already sunk into up front costs for independent living, they would require a minimum of 2 years private pay in order to accept DH into a higher level of care. Ouch. In the end I decided against a move there. We are still in our home, making it work.

Is this something a local political figure might be able to help with, like a state representative or a Congress critter? If nothing else, it would make them aware of the kind of bait-and-switch some of these facilities seem to engage in, and they might develop protective legislation.

Does your state have a Long-Term Care Ombudsman (or something like that)? It may be worth you time to give their office a call.

That is indeed good news. Keep us posted.