ALZConnected Q&A Thread

The testing process was not changed and was led by an expert "user researcher". We did have a good response from both users and non-users of ALZConnected.

When clicking on the "Flag" under any post you are given three options :

1) Spam - Clicking on "Spam" automatically sends a notice to the moderator that it is believed the post to be Spam. There is no comment box when flagging a post as "Spam" as it's clear why the post is being reported.

2) Violates Guidelines - Clicking on "Violates Guidelines" automatically sends a notice to the moderator that it is believed the post has violated the Community Guidelines. There is no comment box when flagging a post as having violated the Community Guidelines. Our Moderators are very familiar with the guidelines and can immediately determine whether a post has violated the guidelines or not simply by reading the reported post.

3) Notify Moderator - This provides you with three options to select from.

• Technical/site issue?
• Reporting a Member in crisis?
• Any other reason?

There is comment box that allows you to add "Notes" to provide additional details about your outreach to the Moderator. It's always best to include as many details as possible about the purpose of your outreach so we can expedite our response back to you.

In all of these instances, after you click Spam, Violates Guidelines or if you Notify Moderator, a message will appear on the bottom left corner of your screen confirming that the Moderator has been notified. This message will disappear after a brief time, so it can be easy to miss. Example is below.

Another way to know the moderator has been notified is the number "1" will appear next to the Flag if you are the first to report the post. If the post already has been flagged by another member, the number will change (increase) once you have taken any one of the three steps described above to reach out to the Moderator.